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Overview
Protecting Yourself Against Identity Theft
What is identity theft?
Identity theft is the number one consumer crime in America, and is still growing rapidly. Identity theft takes place when
someone illegally uses your personally identifiable information, such as your name, Social Security number (SSN), or
credit card number, without your permission, to commit fraud or other crimes. They use this information to impersonate
their victims. These identity thieves open new credit card accounts in your name or use your existing credit card
information online or over the phone, often spending as much of your money as they can in a short time, before moving
on to their next victim.
How do thieves steal an identity?
Skilled identity thieves may use a variety of methods to get hold of your information, including:
* Dumpster diving – they rummage through trash looking for bills or other paper with your personal information on
it.
* Phishing – they pretend to be financial institutions or companies and send spam or pop-up messages to get you
to reveal your personal information online.
* Changing your address – they divert your billing statements to another location by completing a change of
address form.
* Old-fashioned stealing – they steal wallets, purses, and mail, including bank and credit card statements, pre-
approved credit offers, new checks, or tax information.
How you can find out if your identity was stolen, and what should you do if it was?
The best way to monitor for identity theft is to scrutinize your accounts and bank statements each month for any
unauthorized activity, and check your credit report on a regular basis. If you check your credit report regularly, you may be
able to limit the damage caused by identity theft. For more information, visit the FTC Web site at
http://www.ftc.gov/bcp/edu/pubs/consumer/idtheft/idt01.htm
What can you do to help fight identity theft?
Awareness is an effective weapon against identity theft. Armed with the knowledge of how to protect yourself and take
action, you can make things much more difficult for identity thieves. You can also help fight identity theft by educating your
friends, family, and members of your community. The Federal Trade Commission has prepared a collection of easy-to-use
materials to enable anyone, regardless of existing knowledge about identity theft, to inform others about this serious
crime. To learn more, visit http://www.ftc.gov/bcp/edu/microsites/idtheft/consumers/deter-detect-defend.html
How does Spring Branch Communication wireless work to protect customer information?
Spring Branch Communications is committed to safeguarding the personal and account information of our customers and
employees. We have established physical, electronic, and management safeguards to help prevent unauthorized access,
maintain data accuracy, and to help ensure only appropriate use of information. We offer our customers passcodes on
their accounts, both online and via their phone, and we provide extensive privacy training to all Spring Branch
Communication wireless employees.
Keeping Your Wireless Phone Records Safe Against Pretexting
Spring Branch Communication wireless is committed to gaining and keeping the trust of our customers. At the heart of this
relationship is Spring Branch Communication wireless promise to safeguard our customers’ private information. We have
implemented numerous safeguards and continually monitor the security of our customers’ information.
There have been stories in the news recently about online companies that are illegally obtaining phone records and
selling this information. These companies attempt to obtain this information by pretending to be the customer when they
call the phone company. This is a practice called “pretexting.”
To help protect our customers’ privacy, Spring Branch Communications wireless has sued several of these companies,
and obtained court orders requiring that they stop this illicit practice. We support legislative efforts to criminalize
pretexting, and we will continue our aggressive efforts to fight these companies who engage in this illegal activity. As an
added level of protection from pretexters, Spring Branch Communication wireless no longer provides calling records over
the phone.
How you can help protect your phone records
Follow these easy steps to help safeguard your information.
* Place a passcode on your Carriers account. You can do this quickly and easily by calling Customer Service by
pressing *611 on your handset, or by calling Customer Service.
* Use different passwords for all user accounts.
* Choose a password that is difficult for others to guess.
* Do not share your password with others.
* Do not share your password via e-mail and do not post it in your workspace.
* If you think your account password may have been compromised, call your cell phone provider.
By working together, we can continue to ensure that your private information remains
We Take Your Privacy Seriously
Spring Branch Communications promises that:
• We will only ask for personal information required to complete your order.
• We will use security safeguards such as SSL encryption to protect your information.
• We will never use your personal information for the purpose of spam.
We at Spring Branch Communications Value You as a customer and do not furnish the information provided by you to us to no one but our selves and the necessary parties to get the service you want.
We are affiliated with inphonic thru our links and here are there privacy policy
We value the relationship we have with our customers and are committed to responsible information-handling practices. We take great care in safeguarding your personal information and exceeding our own internal standards and best practices.
The sbcs.biz wireless store is operated by InPhonic, Inc. (“InPhonic”). We provide this notice explaining our online information practices and the choices you can make about the way your information is used at our site. This privacy statement covers the site www.sbcs.biz.
InPhonic is a licensee of the TRUSTe Privacy Program and is authorized to use the TRUSTe trustmark. TRUSTe is an independent, non-profit organization whose mission is to enable individuals and organizations to establish trusting relationships based on respect for personal identity by promoting the use of fair information practices. To demonstrate our commitment to your privacy, we have agreed to have our privacy practices reviewed for compliance with TRUSTe’s established privacy principles and comply with ongoing TRUSTe oversight.
By displaying the TRUSTe trustmark, InPhonic has agreed to notify you of:
• What personally identifiable information is collected from you through the web site
• How the information is used
• With whom the information may be shared
• What choices are available to you regarding collection, use and distribution of the information
• What security procedures are in place to protect the loss, misuse or alteration of information under InPhonic control.
• How you can correct or update your information.
If you have questions or concerns regarding this privacy policy, or complaints arising from our use of your personal information, please contact our Customer Service Department via certified mail to InPhonic, Inc., 1010 Wisconsin Avenue, Suite 600, Washington, DC 20007, or via e-mail at privacypolicy@inphonic.com. If you do not receive acknowledgment of your inquiry, or your inquiry has not been satisfactorily addressed, you should then contact TRUSTe through the TRUSTe WatchDog Dispute Resolution Process (www.truste.org/consumers/watchdog_complaint.php). TRUSTe will then serve as a liaison with InPhonic to resolve your concerns.
What Information We Collect and How We Use It
Location Information
We collect location information in order to improve your shopping experience. If you shop for location-specific products such as a wireless rate plan, we ask for a zip code and record this information via a cookie so that we may display only services which are available in your area. We also save this information so that we don’t have to ask for it again on your next visit.
Information from IP addresses is used to help administer our Web site, to examine overall traffic trends, and to help us improve our site and make your browsing and purchasing experience more enjoyable. IP addresses are not linked to any personally identifiable information.
Personally Identifiable Information
When you place an order for products or services we collect certain types of personally identifiable information required to fulfill those products or services, including (1) contact information (such as name, address, e-mail address, and telephone number); (2) payment information (such as credit card number); and/or (3) ID verification information (such as credit card number, date of birth, Social Security Number, or Driver's License Number).
We only collect ID verification information if it is required by a wireless carrier to process your application. For those customers applying for a new wireless service account, we submit your data into the wireless carrier's system so that the carrier may perform a standard industry credit check. Aside from approval status information, we do not have access to an applicant's credit-history information.
If you would like to place an order but are reluctant to provide this information online, you may provide it to us by telephone during normal business hours. Telephone agents are available when the Order By Phone button is visible on one of the shopping pages of our site. Simply click on this button to speak to an agent and provide your information over the phone.
We use the contact information you provide to communicate with you, such as to send you order confirmations, respond to your inquires, provide you with important product update, warranty, or safety information. In addition, we use contact information you provide to offer you additional products, programs or services that we believe may be of interest to you, including newsletters from Spring Branch Communications You can easily opt out of a newsletter by clicking the unsubscribe link at the bottom of any of these e-mails.
Supplementation of Information
We may, from time to time, supplement the information we collect online with outside records (e.g., information from our strategic partners, wireless providers, or the United States Postal Service) to enhance our ability to serve you, to tailor our content to you, and to offer you opportunities to purchase products or services that we believe may be of interest to you.
Sharing of Your Information
Please be assured that any third parties who have access to the contact information you provide, including our subsidiary site, agents, contractors and business affiliates have agreed to protect it in a manner that is consistent with this privacy policy.
To fulfill your requests for products and services, we may need to share some of your personally identifiable information with the wireless provider from which you have requested service. More specifically, when you place an order for a new wireless account, we will share contact and ID verification information required by the wireless carrier to provide you with its services. The wireless provider may use this information for credit approval, service activation, and from time to time, for its own marketing purposes. You should consult the wireless providers' respective privacy policies, as this Notice does not cover their use of your information. Also, your shipping information will be shared with a shipping company such as FedEx,etc. for the purposes of delivering your order.
We work closely with trusted third party business affiliates to provide you with information on products and services that may be of interest to you.
We may share the contact information you provide with trusted third parties for the purposes of analyzing it to make your customer experience better or for offering products and services to you. In addition, you can access InPhonic through many third-party co-branded Web sites. For example, if you see a logo on the page that says "Powered by InPhonic," you are on a co-branded page. Whenever you provide contact information on a co-branded page, that data may be shared with the third-party site through which you access InPhonic. We encourage you to read the privacy policies of such third parties, as this Notice does not cover their use of your information.
Sharing of Affiliate Information in the Affiliate Sign-Up Process
Information submitted by potential Affiliates in the Affiliate Sign-Up Process is submitted to Linkshare. Linkshare's privacy policy can be found at www.linkshare.com.
Third Party Sharing of Information
InPhonic sometimes may offer content (e.g., promotions, affiliations, sponsorships) that is sponsored by or co-branded with identified third parties. By virtue of these relationships, the third parties may obtain personally identifiable information that visitors voluntarily submit to participate in the site activity.
Live Help Function
To better serve you and respond to your questions regarding our products or services, we also maintain a Live Help function through which we can respond, in real time, to your questions about our products and services. This information enables us to understand the types of questions our users have about our products and services so that we may continue to improve our content and offerings.
Other Non-Personally Identifiable Information
We may collect certain non-personally identifiable information about our visitors when you visit many of our Web pages such as the type of browser you are using (e.g., Netscape, Internet Explorer), the type of operating system you are using, (e.g., Windows XP or Mac OS) and the domain name of your Internet service provider (e.g., America Online, Earthlink).
We use the non-personally identifiable information that we collect to improve the design and content of our service pages and to enable us to personalize your Internet experience. We also may use this information in the aggregate to analyze service usage.
Legal Process/Disclaimer
We may disclose personally identifiable information in response to legal process or when we believe in good faith that the law requires it, for example, in response to a court order, subpoena or a law enforcement agency's request.
Choices/Opt Out
If you prefer not to receive marketing information, including emails from us, or wish to fully deactivate your account information from our records if you are no longer an active customer, simply let us know by sending a letter via certified mail to InPhonic, Inc., c/o Privacy Opt Out, 1010 Wisconsin Avenue, Suite 600, Washington, DC 20007 or via e-mail to privacypolicy@inphonic.com Please note that even if you choose to opt out of marketing programs, if you are an active customer we will continue to send you important service-related communications (e.g., order confirmation or product safety information) which is not promotional in nature.
Cookies
Cookies are used by your computer's browser to store your preferences. We use both session and persistent cookies. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information unless you choose to provide this information to us by, for example, registering at one of our sites.
In addition, some of our business affiliates (e.g., advertisers) use cookies on our site. We have no access to or control over these cookies and their use is not covered by this privacy policy.
Tracking Pixels
This site makes use of a technology designed to enhance your browsing experience. The technology, makes use of a small and transparent Java applet to provide you with a faster browsing experience. In addition, aggregate reporting information is collected and made available to the site owner only. No personal or personally identifiable information is gathered or used for this process.
Links
This site may contain links to other Web sites whose information practices may be different than ours. Our privacy policy does not cover these third parties' use of information. Visitors should consult the other companies' and sites' privacy notices as we have no control over information that is submitted to, or collected by, these third parties.
Security
We have put in place multiple levels of physical and electronic security to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online. These measures include secure web pages, VeriSign SSL certificate ensuring the privacy and security of order information, and HackerSafe certification, representing the highest security scanning standards of the U.S. government and all major credit card providers.
All information submitted is protected by our secure server, which automatically encrypts your personally identifiable information so that it cannot be read while traveling over the Internet.
Reviewing Your Information
If you would like to review and update or correct the personally identifiable information that we have collected from you online, or if you no longer wish to continue your service with us, simply send your request via certified mail to InPhonic, Inc., 1010 Wisconsin Avenue, Suite 600, Washington, DC 20007. You may also send your request via the Customer Support feedback section in our. To protect your privacy and security, we will take reasonable steps to help verify your identity before granting access or making corrections.
Contact Us
If you have any questions regarding this statement, or would like more information on our privacy practices, please contact us via the Customer Support
For the sbcs.biz homepage questions call 713-855-0187
Updates and Notification of Changes
From time to time, we may update this Privacy Notice. We will notify you about material changes in the way we treat personally identifiable information by placing a notice on our site. We encourage you to periodically check back and review this notice so that you always will know what information we collect, how we use it, and to whom we disclose it. If we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our web site notifying users of the change.
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24hr
Customer Support :
Tel # 713-855-0187
8700 Long Point Rd
ste#104
Houston Texas 77055 |
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